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Privacy Policy

Last updated: August 29, 2025

1. Introduction

Mindstage ("we," "us," or "our") operates this service. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service.

By using Mindstage, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

2.2 Information Collected Automatically

2.3 AI Interaction Data

3. How We Use Your Information

We use the collected information to:

4. AI Model Training and Improvement

4.1 How We Use Data for AI

Privacy First: Your private messages and content are NEVER used for AI training without your explicit consent.

4.2 What We Use

To improve our AI services, we may use:

4.3 What We DON'T Use

4.4 Opt-Out Options

You can opt-out of having even anonymized data used for improvement through your account settings. This will not affect your service quality.

5. Data Sharing and Disclosure

5.1 We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties.

5.2 Limited Sharing

We may share your information in the following circumstances:

Public Content: Scenarios and characters you mark as public will be visible to other users of the Service.

6. Data Storage and Security

6.1 Encryption and Protection

Privacy-First Security: Your messages and private content are encrypted at rest using industry-standard encryption. Only you can access your private conversations.

6.2 Security Measures

6.3 Data Retention and Deletion

Retention Periods:

Important: When you delete content, it is permanently and irreversibly removed. We cannot recover deleted messages or content.

6.4 Data Localization

Your data is stored on secure servers in the United States. We use content delivery networks (CDNs) for performance but sensitive data never leaves our primary servers.

7. Your Rights and Choices

7.1 Your Data Rights

Full Control: You have complete control over your data and content.

You have the right to:

7.2 Content Privacy and Control

Your Messages:

Private Scenarios/Characters:

Public Content:

7.3 Account Settings

You can manage your privacy preferences through your account settings, including:

8. Cookies and Tracking

8.1 Essential Cookies

We use essential cookies to:

8.2 Analytics

We may use analytics tools to understand how users interact with the Service. This data is aggregated and anonymized.

8.3 Your Choices

You can control cookies through your browser settings. Note that disabling cookies may affect Service functionality.

9. Age Requirements and Children's Privacy

Age Restriction: Mindstage is strictly for users 18 years and older.

We do not knowingly collect personal information from anyone under 18 years of age. We require birthdate verification during registration to ensure compliance.

If we discover that a user is under 18:

If you believe someone under 18 is using our Service, please contact us immediately at [email protected].

10. International Data Transfers

If you access the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

Right Description
Right to Know Request information about data collection and use
Right to Delete Request deletion of personal information
Right to Opt-Out Opt-out of the sale of personal information (we do not sell data)
Right to Non-Discrimination Not be discriminated against for exercising privacy rights

12. Data Breach Notification

In the unlikely event of a data breach that may compromise your personal information:

Due to our encryption practices, encrypted messages and content would remain protected even in a breach scenario.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Support: [email protected]

Data Protection Officer: [email protected]

Security Issues: [email protected]

DMCA/Copyright: [email protected]