Data Policy - MindStage

Our Approach to Your Data

Interactive AI should not come at the cost of your privacy. MindStage is built so that your conversations stay yours. This page explains, plainly, what that means.

Three things to know:

Your messages are encrypted. Conversations are encrypted with a key tied to your account — not a key we hold.
We can't read your conversations. Because of how that encryption works, your message content is not something our team can browse or access.
Deletion is permanent. When you delete your data, it's gone — removed for good, not archived.

Your Conversations Are Private

Everything you say to a character — your messages, the story you build, the details you share — is encrypted. The key that unlocks it is derived from your own account credentials, so it can only be unlocked for you.

This is a deliberate design choice. It means MindStage staff cannot read your conversations. We don't sell your conversations, we don't share them for advertising, and we don't mine their contents to build a profile of you.

Generating responses: To bring a scene to life, the words you write in a turn are sent securely to the AI models that power the experience. They are used to generate that response — not to identify you, and not to train models on your private stories without your consent.

What We Collect

We follow data minimization: we collect what we need to run the Service, and not more.

Account information — what's needed to create and secure your account.
Content you create — scenarios, characters, and generated images.
Conversations — stored encrypted, as described above.
Basic usage and device information — to keep the Service secure, reliable, and improving.

How We Use Your Data

To provide the Service and generate the experiences you ask for.
To keep accounts and the platform secure and to prevent abuse.
To protect minors and enforce our community guidelines.
To understand, in aggregate, what's working — using anonymized, non-identifying signals — so we can improve.

We do not use the private contents of your conversations to train our models without your explicit consent.

Who We Work With

Running the Service relies on a small number of trusted providers. We share only what each one needs to do its job:

AI model providers — to generate responses and images from the prompts you send.
Infrastructure and content delivery — to host the Service and serve media quickly and securely.
Email — to send account and security notifications.
Analytics — anonymized usage data only, to improve the Service.

We don't sell your personal data.

Your Rights and Choices

You stay in control of your data:

Access — request a copy of the personal data we hold about you.
Correction — update inaccurate account information.
Deletion — delete your content or your entire account at any time.

Depending on where you live, you may have additional rights under laws such as the GDPR (Europe) or CCPA (California). We honor those rights for the users they cover. To make any request, contact us using the details below.

Deletion is permanent. When you delete your data, we remove it from our systems for good. It is not quietly archived or held in reserve, and once it's gone we cannot recover it.

Data Security

Protecting your data is foundational, not an afterthought:

Conversations are encrypted with a key tied to your account.
Data is encrypted in transit and at rest.
Access to systems is restricted to authorized personnel on a need-to-know basis.
If a security incident ever affects your data, we will notify affected users as required by law.

Changes to This Policy

As MindStage evolves, this policy may change. If we make a significant change, we'll let you know through the Service or by email so you're never caught off guard.

Contact Us

Questions about your data or this policy? We're happy to help.

Email: [email protected]